Monthly Archives: November 2016

How Will Cloud Computing Shape in 2017

Cloud computing solutions have transformed many businesses over the last five years, but experts believe that the market has something more to explore, may be called as a second wave. The cloud market will acquire a faster pace in 2017 as organizations seek to gain relatively more efficiencies as they scale their compute resources for better customer services, says Forrester Research in a new report.   cloud-services

The analysts of Forrester Research say that the foremost trend comes with the enterprises. Enterprises, especially the big budgets, data centers, and complex applications are now looking at the cloud space as a viable place to run their core business applications. Forrester found that 38% of the 1,000 plus North American and European enterprise infrastructure technology decision makers are building private clouds comprising of 32 percent procuring public cloud services and the remaining are planning to implement some form of cloud technology in the next 12 months.

Cloud predictions for 2017:
Regional players will see an increase in adoption – The global public cloud market is growing at a 22 percent compound rate. With the increasing demands of cloud based applications, it will become a herculean task for the major companies such as Amazon, Microsoft, IBM, and Google to service every unique request. This indicates that the small regional players will gain more importance in the upcoming years.

Cloud costs will decrease – In 2017, with their best practices maturing, the IT executives will get better at containing cloud costs. The cost management tools from AWS, Cloudability, Cloudyn, etc. are available that are capable of cutting off the cloud computing architecture costs by sharp 10% by monitoring their consumption.

Private clouds will undergo hyper convergence – Hyperconverged infrastructure solutions will offer pre-integrated compute and storage resources helping organizations get their cloud implementations running faster. Forrester recommends that organizations consider HCI as the foundation for their private cloud development, particularly for new workloads that demand rapid, automated scale-out.

There will be containers for managing software code – Software developed for cloud apps can now be managed with the help of containers like Linux containers, which will be available in every major public and private cloud platform by early 2017. The developers will be able to consume them directly and can build their own stacks to power micro services development.

Public cloud will house enterprise apps – Recent survey has found several companies hosting enterprise applications in AWS, indicating that CIOs have become more comfortable hosting critical software in the public cloud. According to Forrester, this trend will continue as CIOs rely more heavily on public cloud providers.

Net Activity, Inc. is a team of expert professionals providing cloud computing services in Ohio. We have eased the process of migration to cloud technology for many of our clients. We engage the clients to holistically study their business requirements with our learned and trained professionals. You can get in touch with Harry Bhatia http://www.netactivity.us/contact.html at 2165035150 X 206.

Source: http://www.netactivity.us/blog/how-will-cloud-computing-shape-in-2017/

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5 False Impressions About Managed IT Service Providers

I like to do it myself”, says a traditional businessperson. Do you think the same way? If not, you have progressed into a modern approach. Businesses have transformed processes and they no longer survive alone. They require assistance to stabilize their operations and multiply results. One such aid is – IT Managed Services. Many turn to the Managed Service Providers (MSPs) for maintaining a 24×7 monitoring of servers and managing a constant network uptime. However, some still fear the negative consequences of hiring MSPs’ services.

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Let us clarify the details:
The costs of hiring an MSP will surpass that of hiring an internal IT resource:
Yes. The initial cost is quite a bit. However, there are packages you can choose from. On the other hand, having an internal resource would cost you salary plus overhead expenses (insurance, taxes, vacation, sick days, etc.)

Internal IT person is not required:
Hiring an MSP doesn’t mean that you will have to fire your internal IT resource. For trivial or day-to-day matters, your internal resource is quickly reachable. Outsourcing operational support to a Managed IT Service Provider assists internal IT departments to fill the gaps in their day-to-day responsibilities.

Outsourcing IT is a preferable option only for large corporations:
This stereotype has existed until recently. Now, businesses of all sizes are able to outsource their IT functions. Small and medium sized businesses also have started utilizing the managed services as they can save time for other important things.

They will not understand our business:
There is an ever-existing fear. Will they take it very lightly? Managed Service Providers are third parties who are responsible for a consistently managed IT functioning at your office and managing it rightly. Many organizations just cannot trust anyone when it comes to operating a part of their responsibilities. Managed Service Providers are experts in doing their job and in some cases better trained than your existing internal IT resource. So, you can trust them and their job.

All of the IT jobs have to be outsourced:
Just because you have decided to outsource, it doesn’t imply that you have to hand-over 100% of the IT services to the MSPs. Businesses can choose to have the MSPs work on a customized service sheet highlighting on specific business areas.

IT Managed Service Providers are a group of well trained, experienced and professional IT resources who dedicatedly serve customers manage their IT infrastructure. Net Activity, Inc. is one such provider of IT support services in Ohio. Their monitoring solutions at a fixed price take the worry and anxiety out of knowing that your systems are up and running. If you wish to try their result-oriented services, please contact http://www.netactivity.us/contact.html Harry Bhatia at 2165035150 X 206 or read the details by visiting IT Managed Services.

Source: http://www.netactivity.us/blog/5-false-impressions-about-managed-it-service-providers/

How Empowering the IT Help Desks Will Help Your Business

IT help desks occupy an important position of your business, especially the software companies. They chair representatives who directly communicate with the customers and have a huge responsibility. It is important to have an automated process in placefor enhancing the efficiency of the help desk staff. Empower your help desk professionals with access to real-time data to deliver hassle-free internal support. it-managed-services

When you empower the IT service department, you are progressively preparing for a massive clientele. A help desk can help your customers and helps to ensure that your company satisfies their requirements.

Here are a few ways to enhance the power of your IT help desk:

Define your objectives clearly – Set pre-defined goals and explain them to your IT service employees so that they understand and implement them well. For example, delivering resolutions in customers’ first call would help building repute in the industry.

Equip the latest technology – You can expect the systems up & running only when you care for them. Likewise, you can expect the IT services to function uninterruptedly when you equip them with the latest technological set-up.

Create a catalogue of services online – Make your service catalogue available online so that customers can easily access the necessary details at their convenience without having to make calls. This will also save time for your resources at the help desk in attending to the most basic questions.
Train your executives – Properly trained help desk executives deliver satisfactory service with fewer escalations. Training also boosts their morale and encourages them to deliver quality at its best.

Collect open-ended feedback – It is essential to gather feedback from the users and customers. This would assist you in improving performance of your team. Also, do not forget to share the feedback with the individuals, as they will learn from the negatives and feel motivated from the positives.
Implement a justifiable rewards & recognition plan – Employees always appreciate rewards. Reward the help desk officials and executives when they achieve a target and they will go out of the boundaries to serve you better.

Software companies in Cleveland are struggling to win a tough competition and one of the best ways to be among the best is to have a professional and properly functioning IT help desk, where most companies lack. Customers appreciate if the business people listen to them and answer them quickly.
Net Activity, Inc. has comprehensive support plans that include a 24×7 server monitoring and help desk service. You can gather details from Mr. Harry Bhatia at 2165035150 X 206 or visit http://www.netactivity.us/contact.html for a quick view. We will be happy to help you.

Source: http://www.netactivity.us/blog/how-empowering-the-it-help-desks-will-help-your-business/