Tag Archives: it service management

How to Verify the Effectiveness of Your IT Managed Services

Congratulations! You have finally found your IT partner. However, have you verified their services? Psst… Don’t say you haven’t! Obviously, you don’t wish to face a terrible IT crisis after paying huge sums of money to your Managed Service Provider (MSP). It’s important to verify the effectiveness of your IT managers as they are the ones who you rely upon for your network security.

So, how will you verify the efficiency of your IT Managed Network Security Service Provider? It is essential to understand a raw fact that for vendors, an extra margin (profit) rests in professional services, software licenses and maintenance – NOT the hardware. Therefore, vigilance on these parameters can be dangerous if ignored. You must analyze some critical points at your end before hiring a Managed IT Service Provider for your business:

  • Does your service provider have positive customer references? Irrespective of the lucrative offers and services they boast of, you must ensure whether they are practically delivered.
  • Is the team equipped with the latest competitive infrastructure to support your network needs? It is important to confirm this because it is they who are going to support your network requirements in case any emergencies occur.
  • Have you got the terms & conditions verified by an expert? The undertakings must be clearly mentioned and communicated.
  • Are there penalties for non-performance?
  • Are the service level requirements clearly mentioned?

Next, here are some points to observe after you have hired the services of the MSP:

  • Is your provider proactively taking necessary steps to avoid break-offs?
  • Is your IT service provider able to resolve unexpectedly arisen issues?
  • Is the MSP keeping your data secure & taking measures to prevent hacking episodes?
  • Is the team you hired available for a 24×7 service?
  • Do the network security providers show patience while solving your issues?
  • Do they have the necessary knowledge and expertise to handle the complexities of your data and other related issues?
  • Do they understand your network and data related problems well?
  • Do you have any clause to escape the agreement if there is any mishandling or loss to the business?

Trust, but Verify – an excellent phrase that explains almost everything very simply. Net Activity, Inc. is a trusted team of professionals doing just what you were looking out for – Securing your data physically as well as on the cloud. We have helped many businesses survive through the major IT breakdowns and excel in monitoring data for smooth and secure operations. For further discussion on how we have been able to maintain authenticity from our clients, visit http://www.netactivity.us/it-managed-services.html or call Harry Bhatia at 2165035150 X 206.

Source: http://www.netactivity.us/blog/how-to-verify-the-effectiveness-of-your-it-managed-services/

Don’t Hire MSPs Just Because Others Are Hiring

Don’t just hire; Think first

If you are well versed with technology and the pace at which IT is moving, you must definitely know what an MSP means. The IT Managed Service Providers (MSPs) are an essential backing to the IT needs of small to medium businesses, especially to those who cannot afford to have a dedicated team of IT professionals. While there are innumerable numbers of MSPs existing today, you can’t just fall into the trap.

Being a business owner, you need to do your homework well before making the decision. Here are a few points to think upon, before you finalize your IT partner. You require to hire an MSP if:

  1. You don’t have a dedicated team of IT professionals:
    If you are a small or medium sized establishment, you definitely don’t need an entire team of IT experts on your payroll. Here’s where you can opt to hire the services of IT Managed Service Providers – providing expert solutions at relatively low costs.
  2. Your systems need constant assistance & repairs:
    Technology is prone to eventual breakdowns and even if they seem to be simple at the first glance, you will get to know the complexities on deeper analysis. The MSPs do this for you at a fraction of the costs that an in-house IT professional would cost. Moreover, by partnering with an experienced MSP, you can be rest assured of having expert minds & brains to look after your technology.
  3. You are unable to predict your IT budget:
    With this ever-changing cost of technology, it has become simply impossible to predict a fixed amount needed for the upcoming year. You can solve this issue by hiring an MSP that charges a flat fee/month and ensure to take care of all the network or data related issues without demanding for anything more. Thereby, you will have a planned approach to securing your IT infrastructure while reducing on overwhelming costs.
  4. Your IT strategy is non-existent/poorly developed:
    No system is static. The technological components of your IT infrastructure also need upgrades. However, you have no idea as to how and when to proceed. The IT Managed Service Provider guides you through the whole process and also gives timely suggestions to stay consistently functional.

Apart from the above, there are other issues you may face regarding IT network security that are complex for you to resolve. Hiring MSPs can prove to be a better solution if your business is being hampered by the above mentioned technological pitfalls.

Partnering with the right MSP is essential. Net Activity, Inc. has been in business since 2002 and we believe in providing exceptionally competent solutions to our customers. If you wish to secure your data at the most economical prices, please contact Harry Bhatia at 2165035150 X 206. You may visit our website for a virtual tour of services offered by us: http://www.netactivity.us/.

Thank You for visiting us!

Source: http://www.netactivity.us/blog/dont-hire-msps-just-because-others-are-hiring/

Moving to the Cloud? See How Hiring a MSP Can Help

Your transition to the cloud is a critical process and involves numerous activities that affect various aspects of your business. It’s definitely not something you deal with on daily basis. So, hiring the services of professionals is a better alternative. Hosting your business on the cloud is an opportunity to enjoy flexible, expandable data management sources while cutting down on expenses. But before migration, businesses must weigh the advantages and disadvantages of the cloud environments. These are better known by experts as they are well-versed with the technicalities of the cloud. A custom strategy is vital to get enterprises up and running faster in the cloud environment with reduced overall costs.

Here is why you need the services of managed service providers (MSPs):

To avoid investment in IT technicians – Organizations require a dedicated team of technicians to monitor the cloud migration process. However, once migration is complete, the investment will seem to be unworthy and unproductive. MSPs accept various modes of payment and you can select the one that suits your budget.

To save on the infrastructural expenses – It is wise to delegate the job to MSPs as organizations cannot afford to arrange for the computer systems that are configured to suffice the cloud migration process.

To avail the services of specially trained engineers – Many details are understood better by the specially trained engineers employed with MSPs. Your in-house IT technicians may not be able to solve issues as they occur.

Organizations may experience many other pitfalls while the process is on and at that emergency hour, it would be difficult to manage apt solutions for the problems. Manpower, bandwidth, or architecture are some of such areas where unpredictable needs may arises leading to a situation of crisis. Fortunately, collaborating with MSPs can pacify the process of your transition to the cloud with its high availability, resiliency, or disaster recovery – freeing up internal IT staff to focus on more strategic projects.

Net Activity, Inc. is one such managed service provider that is dominantly serving its customers for cloud migration and management. We are leading providers of public, private and hybrid cloud computing solutions including cloud assets, IPs and services that are customized to meet the diverse business requirements. We would like to help you through the cloud migration.

Call Harry Bhatia at 2165035150 X 206 to know about the details or visit our website http://www.netactivity.us/ to understand what we offer.

Source: http://www.netactivity.us/blog/moving-to-cloud-see-how-hiring-a-msp-can-help/