Tag Archives: IT managed services

Top 5 Benefits of Outsourcing IT Through Managed Services

Just until a few years ago, business owners, especially the start-ups or ones who have small scale investments worried about the IT set up and resources that estimated a piled-up expense. However, with the concept of outsourcing all the IT tasks, it became easier and manageable. Outsourcing is a business strategy that has proven its efficiency in establishing businesses faster and allowing them to cut excess costs, thereby promoting a convincing business structure. IT managed service providers have performed outstandingly to offer more tangible benefits to small as well as large scale businesses.

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Top 5 Benefits of Outsourcing IT Through Managed Services

Read further to understand the reason why outsourcing IT operations and maintenance has found greater acceptance in the past few years.

  1. Drastic Fall in Operational Costs:Moving the IT off-site can result in huge savings for businesses. As this is the main driver for decision making for small businesses, cost consideration draws in the interest of business owners. The hardware expenses, cabling, storage, datacenter, servers, etc. are taken care of by the cloud vendor.
  2. Inexpensive Upgrades:IT demands regular updates and outsourcing IT means the updates are the responsibility of the managed IT service provider and not the business. Sometimes, it is obvious for the non-IT persons to skip or ignore a few updates that could offer something more to their business. When trained IT professionals take charge of a company’s IT requirements, they become liable for any further upgrades, of course at a nominal fee.
  3. Undivided Attention on Core Business Activities:There’s intense competition on the market and survival of businesses depends on stringent lines. If non-IT people spend their precious time in understanding IT, they might lose on something that they are good at that would fetch better returns.
  4. Better Disaster Management:Natural disasters may occur at any time and could cost a huge loss to the business data. Most businesses are not well-equipped for recovery options in case of these unexpected disasters. Outsourcing to an IT expert would take this worry away as they are designed to handle such crisis without letting any harm done to your routine operations.
  5. Increased Productivity:Organizations who have a smooth IT infrastructure have reportedly been performing well consistently. A qualified managed service provider contributes so much to the business that the overall productivity automatically increases.

The Net Activity team complements core businesses by taking charge of their complete IT operations and has successfully partnered with hundreds of organizations to help them save considerably on their IT spending. You can benefit by hiring our reliable IT managed services. We are just a call away. Call us at 888-545-5346 to know more details or visit http://www.netactivity.us/services/it-managed-services to browse through our service offerings.

Source – http://www.netactivity.us/blog/top-5-benefits-of-outsourcing-it-through-managed-services/

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How To Choose Trusted Managed IT Service Provider For Your Business?

Today, business sizes are not big enough to be able to afford hiring and maintaining a team of professionally trained IT technicians with the infrastructure required for the same. Therefore, to focus on their core operations, many businesses are thinking intelligently and economically by hiring an outside firm to take care of the IT operations instead of investing substantially in IT. However, this must be a careful decision as with all the dependency on computers, networks, servers, emails, or VoIP systems. Businesses can’t imagine downtime in today’s 27 / 7 work environment. So, choosing a Managed IT Service Provider needs to have a thoughtful approach.

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Here are some things to consider while making your selection

Technical Competence

The level of competence of a managed service provider should define their criteria to walk you through your selection list. The staff working at the provider ought to be well-trained and experienced enough to be able to handle your specific business needs.

Flexibility at Work

The managed service provider must serve you at any emergency hour instead of being available for certain hours when you are working too. You can work out these kinds of arrangements while signing the contract so that there are no complications or lapse in service.

Remote Monitoring

IT has advanced to a level that there’s no need for the IT technician to be present at your premises to solve an issue. By simply accessing your system remotely would resolve issues. With remote monitoring applications, your IT managed services provider can monitor systems hourly or minute by minute and alert you in case any ambiguities are observed.

Billing Methods

Once you’re confident about the quality of services provided by a Managed Service Provider, you must be assured of the genuineness of the amount they bill you for. For this, you must be aware about the market trends and have a fair idea of what costs how much. All said and done, it’s a sensitive matter and you get to know the pros and cons of the services provided by a Managed IT Service Provider only when you begin your contract with them. So, it is a wise choice to get along with an established and reliable IT Managed Services Provider like Net Activity, Inc. who are equipped with latest technology and trained professionals to work for business’s very crucial IT infrastructure. For more details, please visit http://www.netactivity.us/services/it-managed-services or discuss your business requirements with Harry Bhatia, President, Net Activity at 888-545-5346.

Source – http://www.netactivity.us/blog/how-to-choose-trusted-managed-it-service-provider-for-your-business/

Are You Taking Data Recovery and Backup For Granted

It’s highly irritating if you experience a sudden shut down in the midst of important work on your computer system. Computers or laptops are our virtual world and has all your important data. Anyone would freak out if this happens. The situation of CEOs and CFOs who handle critical information and work on important confidential documents cannot be even imagined after losing such precious data.

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Users understand the role of managed service providers who ensure that data is backed-up and the backup data is fully encrypted to protect it from disgruntled employees, added hackers, and snooping competitors. Apart from the various services they offer, data backup and recovery is a crucial task. A hosting company worth partnering makes all critical arrangements for saving your precious data. So, this decision is very critical and ignoring the services of a managed IT support service provider could prove disastrous to businesses.

Furthermore, as a business professional, you must be aware of the level of backup and what is the recovery mode used by the host. Below are some basic things you must know to ensure data backup and recovery:

A backup takes place when a snapshot is taken of the data of each tier in the EBS (elastic book system) of the cloud. This snapshot is stored while still being encrypted in a cloud section that makes it accessible in all availability zones. Besides this, the backup service makes encrypted copies of your website periodically and distributes them across all the available zones of the cloud. It is a daily process and the data is retained for as long as you want it to.

Here are 5 disaster recovery incidences that trigger an action when recovery issues arise within the cloud:

  • Failure of data volumes or application servers in a solution tier
  • Failure of a data volume or individual application server
  • Failure of the elastic load balancer (ELB)
  • Failure of entire cloud region
  • Failure of the complete availability zone

Your data is precious. Assure yourself that you are not compromising with the security of your systems. Trust only a reliable IT managed service provider for securing your data. The cloud is a complex environment and only experienced professionals can be responsible for a safe environment for your data. Net Activity has been in the business for long and has served a diverse clientele assuring data security.for more details about the managed services we offer or you can contact Harry Bhatia at 216-503-5150 X 206 to discuss them. http://www.netactivity.us/contact-us

Source: http://www.netactivity.us/blog/are-you-taking-data-recovery-and-backup-for-granted/

Review This Checklist When Outsourcing IT Help Desk Support

Outsourcing any sort of IT services brings in a unique set of worries to the business owners. Where do I start? How do I find a trustworthy and knowledgeable managed IT service provider? Will they help if my whole system crashes? Will I lose all my data? The list of doubts is endless.

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Outsourcing IT help desk support is one of the most important strategic decisions and you want to make sure that your data is safe throughout the contract period. Here’s a list of questions you need to ask before finalizing the deal with an IT help desk support provider.

Is comprehensive network assessment included? Taking down the details will save on time later on. Having a well-documented overview of your network as well as your IT service provider will save time and confusion.

Are they providing you a signed service agreement? This will clear up any confusion about legal and billing jumbos. It is the best way out to set expectations.

Will they assign a specific engineer to your account? While this would not be possible for larger entities, having a dedicated engineer for your company would be beneficial at times, but it also limits the range of support that can be available to you. On the contrary, having multiple engineers on your team broadens the amount of expertise and experience available to you.

Do they have a separate telephone line to answer your queries? Most of the IT companies have a separate line for support instead of the administrative office. You should know the details in case of an emergency.

When are their off hours?What are the charges for emergency support? Any notable IT company will offer a higher rate for their emergency support services. You should have information about the charges so that you will be ready in the event of an emergency.

Seeking answers to these questions from your IT managed service provider would make it easier to initiate terms of communication and have a long-term contract. If you are looking for a reliable IT Managed Services Support provider in Cleveland, Net Activity, Inc. holds a strong reputation for providing 24×7 help desk support to its clients since 2002. In case you need to know about our services in detail, please contact Harry Bhatia at 2165035150 X 206 or visit http://www.netactivity.us/contact.html

Source: http://www.netactivity.us/blog/review-this-checklist-when-outsourcing-it-help-desk-support/

How to Verify the Effectiveness of Your IT Managed Services

Congratulations! You have finally found your IT partner. However, have you verified their services? Psst… Don’t say you haven’t! Obviously, you don’t wish to face a terrible IT crisis after paying huge sums of money to your Managed Service Provider (MSP). It’s important to verify the effectiveness of your IT managers as they are the ones who you rely upon for your network security.

So, how will you verify the efficiency of your IT Managed Network Security Service Provider? It is essential to understand a raw fact that for vendors, an extra margin (profit) rests in professional services, software licenses and maintenance – NOT the hardware. Therefore, vigilance on these parameters can be dangerous if ignored. You must analyze some critical points at your end before hiring a Managed IT Service Provider for your business:

  • Does your service provider have positive customer references? Irrespective of the lucrative offers and services they boast of, you must ensure whether they are practically delivered.
  • Is the team equipped with the latest competitive infrastructure to support your network needs? It is important to confirm this because it is they who are going to support your network requirements in case any emergencies occur.
  • Have you got the terms & conditions verified by an expert? The undertakings must be clearly mentioned and communicated.
  • Are there penalties for non-performance?
  • Are the service level requirements clearly mentioned?

Next, here are some points to observe after you have hired the services of the MSP:

  • Is your provider proactively taking necessary steps to avoid break-offs?
  • Is your IT service provider able to resolve unexpectedly arisen issues?
  • Is the MSP keeping your data secure & taking measures to prevent hacking episodes?
  • Is the team you hired available for a 24×7 service?
  • Do the network security providers show patience while solving your issues?
  • Do they have the necessary knowledge and expertise to handle the complexities of your data and other related issues?
  • Do they understand your network and data related problems well?
  • Do you have any clause to escape the agreement if there is any mishandling or loss to the business?

Trust, but Verify – an excellent phrase that explains almost everything very simply. Net Activity, Inc. is a trusted team of professionals doing just what you were looking out for – Securing your data physically as well as on the cloud. We have helped many businesses survive through the major IT breakdowns and excel in monitoring data for smooth and secure operations. For further discussion on how we have been able to maintain authenticity from our clients, visit http://www.netactivity.us/it-managed-services.html or call Harry Bhatia at 2165035150 X 206.

Source: http://www.netactivity.us/blog/how-to-verify-the-effectiveness-of-your-it-managed-services/

Don’t Hire MSPs Just Because Others Are Hiring

Don’t just hire; Think first

If you are well versed with technology and the pace at which IT is moving, you must definitely know what an MSP means. The IT Managed Service Providers (MSPs) are an essential backing to the IT needs of small to medium businesses, especially to those who cannot afford to have a dedicated team of IT professionals. While there are innumerable numbers of MSPs existing today, you can’t just fall into the trap.

Being a business owner, you need to do your homework well before making the decision. Here are a few points to think upon, before you finalize your IT partner. You require to hire an MSP if:

  1. You don’t have a dedicated team of IT professionals:
    If you are a small or medium sized establishment, you definitely don’t need an entire team of IT experts on your payroll. Here’s where you can opt to hire the services of IT Managed Service Providers – providing expert solutions at relatively low costs.
  2. Your systems need constant assistance & repairs:
    Technology is prone to eventual breakdowns and even if they seem to be simple at the first glance, you will get to know the complexities on deeper analysis. The MSPs do this for you at a fraction of the costs that an in-house IT professional would cost. Moreover, by partnering with an experienced MSP, you can be rest assured of having expert minds & brains to look after your technology.
  3. You are unable to predict your IT budget:
    With this ever-changing cost of technology, it has become simply impossible to predict a fixed amount needed for the upcoming year. You can solve this issue by hiring an MSP that charges a flat fee/month and ensure to take care of all the network or data related issues without demanding for anything more. Thereby, you will have a planned approach to securing your IT infrastructure while reducing on overwhelming costs.
  4. Your IT strategy is non-existent/poorly developed:
    No system is static. The technological components of your IT infrastructure also need upgrades. However, you have no idea as to how and when to proceed. The IT Managed Service Provider guides you through the whole process and also gives timely suggestions to stay consistently functional.

Apart from the above, there are other issues you may face regarding IT network security that are complex for you to resolve. Hiring MSPs can prove to be a better solution if your business is being hampered by the above mentioned technological pitfalls.

Partnering with the right MSP is essential. Net Activity, Inc. has been in business since 2002 and we believe in providing exceptionally competent solutions to our customers. If you wish to secure your data at the most economical prices, please contact Harry Bhatia at 2165035150 X 206. You may visit our website for a virtual tour of services offered by us: http://www.netactivity.us/.

Thank You for visiting us!

Source: http://www.netactivity.us/blog/dont-hire-msps-just-because-others-are-hiring/

Moving to the Cloud? See How Hiring a MSP Can Help

Your transition to the cloud is a critical process and involves numerous activities that affect various aspects of your business. It’s definitely not something you deal with on daily basis. So, hiring the services of professionals is a better alternative. Hosting your business on the cloud is an opportunity to enjoy flexible, expandable data management sources while cutting down on expenses. But before migration, businesses must weigh the advantages and disadvantages of the cloud environments. These are better known by experts as they are well-versed with the technicalities of the cloud. A custom strategy is vital to get enterprises up and running faster in the cloud environment with reduced overall costs.

Here is why you need the services of managed service providers (MSPs):

To avoid investment in IT technicians – Organizations require a dedicated team of technicians to monitor the cloud migration process. However, once migration is complete, the investment will seem to be unworthy and unproductive. MSPs accept various modes of payment and you can select the one that suits your budget.

To save on the infrastructural expenses – It is wise to delegate the job to MSPs as organizations cannot afford to arrange for the computer systems that are configured to suffice the cloud migration process.

To avail the services of specially trained engineers – Many details are understood better by the specially trained engineers employed with MSPs. Your in-house IT technicians may not be able to solve issues as they occur.

Organizations may experience many other pitfalls while the process is on and at that emergency hour, it would be difficult to manage apt solutions for the problems. Manpower, bandwidth, or architecture are some of such areas where unpredictable needs may arises leading to a situation of crisis. Fortunately, collaborating with MSPs can pacify the process of your transition to the cloud with its high availability, resiliency, or disaster recovery – freeing up internal IT staff to focus on more strategic projects.

Net Activity, Inc. is one such managed service provider that is dominantly serving its customers for cloud migration and management. We are leading providers of public, private and hybrid cloud computing solutions including cloud assets, IPs and services that are customized to meet the diverse business requirements. We would like to help you through the cloud migration.

Call Harry Bhatia at 2165035150 X 206 to know about the details or visit our website http://www.netactivity.us/ to understand what we offer.

Source: http://www.netactivity.us/blog/moving-to-cloud-see-how-hiring-a-msp-can-help/