Tag Archives: Cleveland IT Managed Services

IT Suffering from Bad Weather Conditions in Cleveland : What is the Solution

On Wednesday, the March 9th 2017, Cleveland was struck by heavy, strong winds and many businesses suffered huge downtime issues. The winds were harsh on the roads and in offices too as there was no internet connectivity. Many of the business owners faced serious network failures and had to stay off as a consequence. At some places, the power outage was so serious that it is said that there would be no power till Saturday. People are even not able to access their emails on the local exchange server. One of our clients faced an unexpected internet failure while they tried to fix somebody else’s cable.  it-managed-services-cleveland

Then and now, IT security has always been a crucial component and a key concern for every business. Business data is important and it has to be secured. However, natural calamities like the wind that hit Cleveland yesterday are things beyond control and enterprises must have a plan B. Nevertheless, businesses must have a backup solution to prevent unexpected data loss due to natural calamities.

Is Cloud the solution?

Yes. Cloud providers host your backups on their servers. It is as simple as connecting to the server via an internet connection and backing up the data. Interestingly, you don’t need to invest in infrastructure, IT resources or maintenance as everything is managed by the cloud providers. Moreover, the cloud backup solution is very scalable. It is very affordable and easily accessible. The cloud servers are scalable and can be easily set up in just a few hours.

How can Office365 help?

Microsoft Office 365 is an effective tool that protects sensitive information. The Office 365 features standard data loss prevention (DLP) policy which identifies, monitors, and protects your sensitive information. It prevents accidental sharing of your sensitive information and helps users to learn how to stay compliant without interrupting the workflow.

Net Activity, Inc. has been serving clients across the Ohio state since 2002. The team suggests using Cloud services and Office 365 to build a protected IT network management system that does not interrupt business workflows in spite of natural calamities or any threatening cyber-attack.

We are a Microsoft Cloud Partner and offer complete IT solution to businesses including unlimited remote and telephone support, monthly preventive maintenance, 24x7x365 server monitoring, and all what you expect from an IT Managed Provider. Our Cloud services in Cleveland are one of the most reliable and economical solutions to your data security. We can discuss further – visit or get in touch with Harry Bhatia at 888-545-5346 and we would be happy to get your business data protected. http://www.netactivity.us/contact-us

Source: http://www.netactivity.us/blog/it-suffering-from-bad-weather-conditions-in-cleveland-what-is-the-solution/

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Are You Taking Data Recovery and Backup For Granted

It’s highly irritating if you experience a sudden shut down in the midst of important work on your computer system. Computers or laptops are our virtual world and has all your important data. Anyone would freak out if this happens. The situation of CEOs and CFOs who handle critical information and work on important confidential documents cannot be even imagined after losing such precious data.

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Users understand the role of managed service providers who ensure that data is backed-up and the backup data is fully encrypted to protect it from disgruntled employees, added hackers, and snooping competitors. Apart from the various services they offer, data backup and recovery is a crucial task. A hosting company worth partnering makes all critical arrangements for saving your precious data. So, this decision is very critical and ignoring the services of a managed IT support service provider could prove disastrous to businesses.

Furthermore, as a business professional, you must be aware of the level of backup and what is the recovery mode used by the host. Below are some basic things you must know to ensure data backup and recovery:

A backup takes place when a snapshot is taken of the data of each tier in the EBS (elastic book system) of the cloud. This snapshot is stored while still being encrypted in a cloud section that makes it accessible in all availability zones. Besides this, the backup service makes encrypted copies of your website periodically and distributes them across all the available zones of the cloud. It is a daily process and the data is retained for as long as you want it to.

Here are 5 disaster recovery incidences that trigger an action when recovery issues arise within the cloud:

  • Failure of data volumes or application servers in a solution tier
  • Failure of a data volume or individual application server
  • Failure of the elastic load balancer (ELB)
  • Failure of entire cloud region
  • Failure of the complete availability zone

Your data is precious. Assure yourself that you are not compromising with the security of your systems. Trust only a reliable IT managed service provider for securing your data. The cloud is a complex environment and only experienced professionals can be responsible for a safe environment for your data. Net Activity has been in the business for long and has served a diverse clientele assuring data security.for more details about the managed services we offer or you can contact Harry Bhatia at 216-503-5150 X 206 to discuss them. http://www.netactivity.us/contact-us

Source: http://www.netactivity.us/blog/are-you-taking-data-recovery-and-backup-for-granted/

Review This Checklist When Outsourcing IT Help Desk Support

Outsourcing any sort of IT services brings in a unique set of worries to the business owners. Where do I start? How do I find a trustworthy and knowledgeable managed IT service provider? Will they help if my whole system crashes? Will I lose all my data? The list of doubts is endless.

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Outsourcing IT help desk support is one of the most important strategic decisions and you want to make sure that your data is safe throughout the contract period. Here’s a list of questions you need to ask before finalizing the deal with an IT help desk support provider.

Is comprehensive network assessment included? Taking down the details will save on time later on. Having a well-documented overview of your network as well as your IT service provider will save time and confusion.

Are they providing you a signed service agreement? This will clear up any confusion about legal and billing jumbos. It is the best way out to set expectations.

Will they assign a specific engineer to your account? While this would not be possible for larger entities, having a dedicated engineer for your company would be beneficial at times, but it also limits the range of support that can be available to you. On the contrary, having multiple engineers on your team broadens the amount of expertise and experience available to you.

Do they have a separate telephone line to answer your queries? Most of the IT companies have a separate line for support instead of the administrative office. You should know the details in case of an emergency.

When are their off hours?What are the charges for emergency support? Any notable IT company will offer a higher rate for their emergency support services. You should have information about the charges so that you will be ready in the event of an emergency.

Seeking answers to these questions from your IT managed service provider would make it easier to initiate terms of communication and have a long-term contract. If you are looking for a reliable IT Managed Services Support provider in Cleveland, Net Activity, Inc. holds a strong reputation for providing 24×7 help desk support to its clients since 2002. In case you need to know about our services in detail, please contact Harry Bhatia at 2165035150 X 206 or visit http://www.netactivity.us/contact.html

Source: http://www.netactivity.us/blog/review-this-checklist-when-outsourcing-it-help-desk-support/