IT Suffering from Bad Weather Conditions in Cleveland : What is the Solution

On Wednesday, the March 9th 2017, Cleveland was struck by heavy, strong winds and many businesses suffered huge downtime issues. The winds were harsh on the roads and in offices too as there was no internet connectivity. Many of the business owners faced serious network failures and had to stay off as a consequence. At some places, the power outage was so serious that it is said that there would be no power till Saturday. People are even not able to access their emails on the local exchange server. One of our clients faced an unexpected internet failure while they tried to fix somebody else’s cable.  it-managed-services-cleveland

Then and now, IT security has always been a crucial component and a key concern for every business. Business data is important and it has to be secured. However, natural calamities like the wind that hit Cleveland yesterday are things beyond control and enterprises must have a plan B. Nevertheless, businesses must have a backup solution to prevent unexpected data loss due to natural calamities.

Is Cloud the solution?

Yes. Cloud providers host your backups on their servers. It is as simple as connecting to the server via an internet connection and backing up the data. Interestingly, you don’t need to invest in infrastructure, IT resources or maintenance as everything is managed by the cloud providers. Moreover, the cloud backup solution is very scalable. It is very affordable and easily accessible. The cloud servers are scalable and can be easily set up in just a few hours.

How can Office365 help?

Microsoft Office 365 is an effective tool that protects sensitive information. The Office 365 features standard data loss prevention (DLP) policy which identifies, monitors, and protects your sensitive information. It prevents accidental sharing of your sensitive information and helps users to learn how to stay compliant without interrupting the workflow.

Net Activity, Inc. has been serving clients across the Ohio state since 2002. The team suggests using Cloud services and Office 365 to build a protected IT network management system that does not interrupt business workflows in spite of natural calamities or any threatening cyber-attack.

We are a Microsoft Cloud Partner and offer complete IT solution to businesses including unlimited remote and telephone support, monthly preventive maintenance, 24x7x365 server monitoring, and all what you expect from an IT Managed Provider. Our Cloud services in Cleveland are one of the most reliable and economical solutions to your data security. We can discuss further – visit or get in touch with Harry Bhatia at 888-545-5346 and we would be happy to get your business data protected. http://www.netactivity.us/contact-us

Source: http://www.netactivity.us/blog/it-suffering-from-bad-weather-conditions-in-cleveland-what-is-the-solution/

Are You Taking Data Recovery and Backup For Granted

It’s highly irritating if you experience a sudden shut down in the midst of important work on your computer system. Computers or laptops are our virtual world and has all your important data. Anyone would freak out if this happens. The situation of CEOs and CFOs who handle critical information and work on important confidential documents cannot be even imagined after losing such precious data.

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Users understand the role of managed service providers who ensure that data is backed-up and the backup data is fully encrypted to protect it from disgruntled employees, added hackers, and snooping competitors. Apart from the various services they offer, data backup and recovery is a crucial task. A hosting company worth partnering makes all critical arrangements for saving your precious data. So, this decision is very critical and ignoring the services of a managed IT support service provider could prove disastrous to businesses.

Furthermore, as a business professional, you must be aware of the level of backup and what is the recovery mode used by the host. Below are some basic things you must know to ensure data backup and recovery:

A backup takes place when a snapshot is taken of the data of each tier in the EBS (elastic book system) of the cloud. This snapshot is stored while still being encrypted in a cloud section that makes it accessible in all availability zones. Besides this, the backup service makes encrypted copies of your website periodically and distributes them across all the available zones of the cloud. It is a daily process and the data is retained for as long as you want it to.

Here are 5 disaster recovery incidences that trigger an action when recovery issues arise within the cloud:

  • Failure of data volumes or application servers in a solution tier
  • Failure of a data volume or individual application server
  • Failure of the elastic load balancer (ELB)
  • Failure of entire cloud region
  • Failure of the complete availability zone

Your data is precious. Assure yourself that you are not compromising with the security of your systems. Trust only a reliable IT managed service provider for securing your data. The cloud is a complex environment and only experienced professionals can be responsible for a safe environment for your data. Net Activity has been in the business for long and has served a diverse clientele assuring data security.for more details about the managed services we offer or you can contact Harry Bhatia at 216-503-5150 X 206 to discuss them. http://www.netactivity.us/contact-us

Source: http://www.netactivity.us/blog/are-you-taking-data-recovery-and-backup-for-granted/

Are Big Data and Cloud Computing Related? How?

Big data and cloud computing are the most hyped phenomenon driving the IT stream of businesses all around the world. Experts say that the emergence of big data was a result of the rise of cloud computing and cloud data stores. Unexceptionally, both these terminologies hold high degrees of similarity in the IT industry. They are inter-dependent in the manner that cloud resources are required to support big data projects and storage while big data is a huge business case for moving the cloud.

   cloud-computingBig Data is more about extracting VALUE out of Variety, Velocity and Volume while Cloud has its focus on scalable, elastic, on-demand, and pay-per-use self-service models. Big Data needs a large on-demand compute power and distributed storage and Cloud seamlessly provides elastic on-demand computer required for the same. The workload nature of the Big Data computing infrastructure makes it a perfect case for the cloud.

There are many patterns which highlight the relationship better:

SIMPLICITY: To mention it simply, simplification is the key component of Cloud and Big Data, which is the prime reason for their mass adoption. The simplification provided by the combination of Big Data and Cloud Computing can increase the adoption of a seemingly complex problem of large scale distributed processing.

COST-EFFICIENCY: Both Cloud and Big Data deliver value to companies by lowering the cost of ownership. Their combination has been driving the cost down for enterprise and bringing value to enterprises.

SECURITY: Both the platforms offer data security and protect privacy concerns. System integrators have been building solutions within the enterprise to build Elastic Scalable Private Cloud Solution that brings in the value which enterprises can leverage to bring a Scalable Distributed Processing in action within the enterprise.

For more details on cloud computing, visit NetActivity or call Harry Bhatia at 216-503-5150 X 206. http://www.netactivity.us/contact-us

Source:http://www.netactivity.us/blog/are-big-data-and-cloud-computing-related-how/

Only 10% of Hospitals & Clinics Keep Their Patients’ Data Safe

Startling Findings and Educates Healthcare Providers on Solutions

This is a startling fact that has many people questioning the data security practices of hospitals and clinics everywhere. According to privacy researchers at the Ponemon Institute, “Recent numbers show 90% of health care organizations have exposed their patients’ data — or had it stolen — in 2012 and 2013.” The implications of this research are far-reaching and unsettling for most consumers. However, unified communications and IT security providers, like Net Activity, have devised many solutions to help curtail this epidemic.

 hospitalityMost attacks are the caused by hackers who want to acquire medical records due to their extreme value. The information in medical records (name, birth date, addresses, phone numbers, medical history and social security numbers), can be easily used for identity theft, fraudulent medical billing or acquiring prescriptions to resell on the street. Hackers can use the medical information to accomplish just about anything once acquired. This flaw in IT security is not a series of isolated incidents but an incredibly widespread problem now affecting millions of people across the nation.

In August, Community Health Systems reported that Chinese hackers had allegedly stolen a staggering 4.5 million patient records in what could be the largest breach of patient data to date. The company is treating the breach as a violation of HIPPA, even though the hackers didn’t gain access to medical records (only names, addresses, birth dates, phone numbers, and Social Security numbers were stolen). The breach happened between April and June this year, and was discovered in July. According to cyber-security firm Mandiant, which helped investigate the breach, the group responsible for the attack is known as “APT 18,” and may have links to the Chinese government.

The majority of hospitals and health organizations are using outdated technology on a single network making the job of hacking into networks even easier for criminals. IT security is often a large oversight for healthcare organizations because their objective is to save lives. Unfortunately, lack of internal IT expertise and outdated technology plagues the healthcare industry making it an easy target.

The challenge here is that doctors are inherently more interested in saving lives, instead of upgrading their IT security. This a great thing for society and we believe that’s exactly what doctors should be focused on! The only thing is that IT security must be addressed too. Over the years, we’ve learned exactly what it takes to protect health organizations and we love being a part of the solution to this problem. It’s unfortunate when something like this happens but it brings much needed education to the issues at hand. It is Managed IT Service Provider’s duty to educate the small businesses and provide doctors with the technology tools they need to do their jobs, protect their patients and spend their time focused on saving lives, instead of firewalls.

Source: http://www.netactivity.us/blog/only-10-of-hospitals-clinics-keep-their-patients-data-safe/

Review This Checklist When Outsourcing IT Help Desk Support

Outsourcing any sort of IT services brings in a unique set of worries to the business owners. Where do I start? How do I find a trustworthy and knowledgeable managed IT service provider? Will they help if my whole system crashes? Will I lose all my data? The list of doubts is endless.

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Outsourcing IT help desk support is one of the most important strategic decisions and you want to make sure that your data is safe throughout the contract period. Here’s a list of questions you need to ask before finalizing the deal with an IT help desk support provider.

Is comprehensive network assessment included? Taking down the details will save on time later on. Having a well-documented overview of your network as well as your IT service provider will save time and confusion.

Are they providing you a signed service agreement? This will clear up any confusion about legal and billing jumbos. It is the best way out to set expectations.

Will they assign a specific engineer to your account? While this would not be possible for larger entities, having a dedicated engineer for your company would be beneficial at times, but it also limits the range of support that can be available to you. On the contrary, having multiple engineers on your team broadens the amount of expertise and experience available to you.

Do they have a separate telephone line to answer your queries? Most of the IT companies have a separate line for support instead of the administrative office. You should know the details in case of an emergency.

When are their off hours?What are the charges for emergency support? Any notable IT company will offer a higher rate for their emergency support services. You should have information about the charges so that you will be ready in the event of an emergency.

Seeking answers to these questions from your IT managed service provider would make it easier to initiate terms of communication and have a long-term contract. If you are looking for a reliable IT Managed Services Support provider in Cleveland, Net Activity, Inc. holds a strong reputation for providing 24×7 help desk support to its clients since 2002. In case you need to know about our services in detail, please contact Harry Bhatia at 2165035150 X 206 or visit http://www.netactivity.us/contact.html

Source: http://www.netactivity.us/blog/review-this-checklist-when-outsourcing-it-help-desk-support/

Cloud Computing Enters Phase 2-Centralization to Decentralization

Cloud computing is all about centralization i.e. the ability to push servers and workloads that run on expensive on-premise facilities to more affordable systems on clouds. This in turn allows businesses to share resources with other tenants to increase the overall efficiency by reducing costs. Centralization facilitates a single location for data that may have once existed in many enterprise silos. Moreover, it allows users to manage processes and systems centrally with a single set of tools.

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Despite all the positives of centralization, the cloud is likely to shift to a distributed approach (decentralization) over the next decade. Centralization can be termed as the Phase 1 of the Cloud Computing era while decentralization is the Phase 2. It focuses on moving the data processing back to the consumers of those processes and data. So, the Phase 2 has recreated the notion of client/server computing, with the cloud being the server and workloads excluding their applications or data moving back to the clients.

This shift is not necessarily a complete change, as the workload will move closer to those who use them, while remaining centrally managed and controlled. In spite of being executed across a widely distributed architecture, they will remain logically centralized whether or not their processing and bits are physically distributed.

The cloud platform automates the distribution of workloads on private cloud instances, which are paired closely with the centralized public clouds. While it may seem like the workloads are residing in the public cloud, they are actually deployed in a hybrid-like distributed architecture. Cloud computing technology enforces flexibility to such a surprising extent. Ironically, once we move to a centralized cloud-based architecture, all possibilities are open including putting the workloads back on-premises, minus the silos.

The Net Activity, Inc. team can help you with your migration to the cloud. We are uniquely positioned as leaders in the cloud infrastructure services network and provide cloud computing solutions which let you have a competitive edge over other businesses. Please visit http://www.netactivity.us/contact.html for more details. You can also call Harry Bhatia at 2165035150 X 206 to discuss further.

Source: http://www.netactivity.us/blog/cloud-computing-enters-phase-2-centralization-to-decentralization/

3 Easy Techniques for Migrating to Managed IT Services

All the roads lead to managed IT services. Yes, whether you agree or not, whatever is the size of your business, hiring IT support services is the final destination. The benefits of outsourcing your network management services are widely known. Resellers, traditional solution providers, integrators, and product oriented solution providers – all have been migrating to the managed services model from at least a decade. The reasons for moving over are clear – higher growth rate, cost efficiency, proactive solutions, 24×7 assistance, and many more. Research and Markets predicts that the global managed services market will grow at a 12.4 percent clip through 2018. Managed services, especially the managed security services offer a great potential to generate higher margins.  managed-it-service

A planned and thoughtful approach can help your migration to hiring an MSP. Here is a glimpse of what can ease the process:

Conducting a Gap Analysis: Performing a gap analysis can help you with a roadmap to reach to the managed services space. It will help you understand whether you need to retain personnel or hire new sales and technical employees. At this stage, companies can decide whether to manage its own infrastructure or hire the services of a third-party hosting or cloud service provider.

Revising Business Approaches: This is undoubtedly a great transition and businesses will need to develop service level agreements (SLAs) and manage them. Companies will require new way of delivering services and measuring results.

Automating Service Deliveries: MSPs perform many customer support duties remotely instead of dispatching technicians for on-site support. For making this efficiency a reality, MSPs need to automate deliveries. As a client, you should check to see whether your MSP provides automatic service deliveries.

Why search elsewhere if you get cost efficient managed IT services at Net Activity, Inc.? We have expert solutions for managing your IT network services. Please call Harry Bhatia at 2165035150 X 206 to discuss further details or visit:http://www.netactivity.us/it-managed-services.html to know more about our service offerings.

Source: http://www.netactivity.us/blog/3-easy-techniques-for-migrating-to-managed-it-services/